Refund Policy
Last Updated: 2025
1. General Policy
As our services are digital products and services, all purchases are generally final and non-refundable.
2. Subscription Services
Subscription fees are non-refundable during the subscription period. After canceling your subscription, you will continue to enjoy the service until the end of the current billing cycle.
3. Credit Purchases
One-time credit pack purchases are non-refundable. Credits are considered used once purchased.
4. Exceptions
We may consider refunds in the following circumstances: Duplicate charges, Technical failures preventing service use, Other special circumstances. Please contact our customer service team.
5. Refund Process
To request a refund, please contact us via email with your order details and reason for refund. We will process your request within 7-14 business days.
6. Contact Us
For any refund-related questions, please contact our customer service team via email.